Marx & Co  – Privacy Policy

Last updated: January 2026

Marx & Co (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as relevant international privacy laws including the General Data Protection Regulation (GDPR) where applicable.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Business name

  • Project or enquiry details

  • Any other information you choose to submit via our website or communication channels

We may also automatically collect non-identifiable information such as browser type, device information, IP address and website usage data through cookies and analytics tools.

2. How We Use Your Information

We collect and use personal information for purposes including:

  • Responding to enquiries and communications

  • Providing interior design, creative consulting and related services

  • Selling products and services 

  • Managing client relationships and projects

  • Improving our website, services and user experience

  • Marketing and promotional communications (where consent is given)

  • Meeting legal and regulatory obligations

We only collect information that is reasonably necessary for our business activities.

3. Disclosure of Personal Information

We do not sell or trade your personal information.

We may disclose personal information to trusted third parties where necessary to operate our business, including:

  • Service providers (such as website hosting, email platforms, analytics providers)

  • Professional advisers (legal, accounting or business services)

  • Contractors or collaborators engaged in delivering services

Where information is disclosed internationally, we take reasonable steps to ensure that overseas recipients comply with privacy standards consistent with Australian law.

4. International Users

If you are accessing our website from outside Australia, you acknowledge that your information may be processed and stored in Australia or other jurisdictions. We take reasonable steps to ensure your personal information is handled securely and in accordance with applicable privacy laws, including GDPR where relevant.

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools to collect information about how visitors use the site. Cookies help us understand user behaviour and improve functionality.

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

6. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. This includes secure data storage systems and restricted access to personal information.

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.

Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.

8. Marketing Communications

You may opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or policies of those websites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon publication on our website. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:

Marx & Co

Email: lou@loumarx.com

Website: www.marxandco.com.au